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Reception & Triage

Reception & Triage is the front office of Identifly. Before your file can be routed to a specialist team it must be opened here: a queue ticket anchors your visit, your consent authorises processing, and your stated preferences shape how we correspond with you. Work through the forms below in the order that suits your circumstances.

F01 — Intake & Queue Ticket

Register your visit and receive a queue ticket.

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F02 — Consent to Be Processed

Provide informed consent for your application to be processed.

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F03 — Language & Greeting Preference

Tell us how you would prefer to be addressed.

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F04 — Accessibility Self-Declaration

Declare any accessibility requirements.

Open this form →