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Quality Assurance

The Quality Assurance department safeguards the consistency and integrity of every application. Its self-audits, checklists and peer reviews ensure that each file meets the standard expected of it, both before submission and after processing. Most applicants will pass through Quality Assurance without noticing it at all — which is precisely how a well-run assurance function should feel.

F36 — Pre-Submission Self-Audit

Audit your own file before it is processed.

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F37 — Quality Assurance Checklist

Complete the standard QA checklist.

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F38 — Peer Review Nomination

Nominate a peer to review your file.

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F39 — Four-Eyes Verification

Record a two-person verification of your file.

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F40 — Continuous Improvement Pledge

Pledge to support our continuous improvement.

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